Terms & Conditions

Last updated: 17 May 2026

These Terms & Conditions apply when you use the Training With Us website or book a course through our website.

By using this website or placing a booking, you agree to these terms.

1. About us

Training With Us provides classroom-based training courses that customers can view, book and pay for through the website.

Contact email: info@trainingwithus.com

Address:
Training With Us
Unit D1 Winchester Avenue
Blaby Industrial Park
Blaby
Leicester
LE8 4GZ
United Kingdom

2. Course bookings

Course bookings are made through our website.

When booking a course, you are responsible for making sure all details provided are accurate, including your name, contact details, billing information and selected course date.

Your booking is only confirmed once payment has been successfully completed and you receive a booking confirmation.

3. Course availability

Course places are subject to availability.

We reserve the right to refuse or cancel a booking where necessary, including where a course is fully booked, unavailable, incorrectly listed or affected by circumstances outside our control.

4. Course information

We aim to keep all course information accurate and up to date.

This may include course descriptions, dates, times, prices, locations and availability. However, we reserve the right to update or amend course information where needed.

5. Prices and payment

All prices are shown in pounds sterling.

Payment must be made through the website using the available payment methods. Payments are processed securely through Stripe.

We do not store full card details on our website.

6. Cancellations and refunds

If you need to cancel or change a booking, please contact us as soon as possible using the details provided on the website.

Refunds, cancellations and booking changes are handled manually and considered on a case-by-case basis.

We reserve the right to refuse a refund where reasonable, including where short notice is given or where course materials, administration or preparation have already been provided.

7. Changes made by us

We may need to change, postpone or cancel a course due to circumstances outside our control, staff availability, low attendance or operational reasons.

If this happens, we will contact you as soon as possible and discuss suitable options, which may include moving your booking to another date or offering a refund where appropriate.

8. Attendance

You are responsible for attending the course on the correct date, time and location.

If you fail to attend a booked course without contacting us in advance, we may not be able to offer a refund or alternative date.

9. Customer accounts

You may need to create an account to book a course.

You are responsible for keeping your account details secure and for making sure your information is accurate and up to date.

10. Website use

You agree not to misuse the website, attempt to gain unauthorised access, interfere with website security or use the website for unlawful purposes.

We may restrict or remove access to the website if misuse is suspected.

11. Intellectual property

All website content, including text, images, layout, branding and course materials, belongs to Training With Us or is used with permission.

You must not copy, reproduce, distribute or use any content from the website without permission.

12. Liability

We aim to provide a reliable and professional service, but we cannot guarantee that the website will always be available or error-free.

We are not responsible for losses caused by website downtime, third-party service issues, payment provider issues or circumstances outside our reasonable control.

Nothing in these terms limits liability where it would be unlawful to do so.

13. Third-party services

The website may use third-party services, including payment processors, booking tools, hosting providers and analytics tools.

We are not responsible for the content, availability or performance of third-party websites or services.

14. Privacy and cookies

Your personal information is handled in line with our Privacy Policy.

Cookies are managed in line with our Cookie Policy.

Please review both policies before using the website or booking a course.

15. Changes to these terms

We may update these Terms & Conditions from time to time.

Any changes will be posted on this page with an updated date.

16. Governing law

These terms are governed by the laws of England and Wales.

Any disputes will be handled by the courts of England and Wales.

17. Contact us

If you have any questions about these Terms & Conditions, please contact us:

Email: info@trainingwithus.com

Address:
Training With Us
Unit D1 Winchester Avenue
Blaby Industrial Park
Blaby
Leicester
LE8 4GZ
United Kingdom